Reviews

Thankful to have met with ID Yilin who was very patient and genuine about meeting my needs and expectation. She is always responsive and goes all the way out to render her assistance! Truly appreciated! Thank you once again Yilin and team! Awesome workmanship!

In search for renovating my two house toilets, there were many options for renovation contractors but in the end, my husband and I chose The Alchemists Design. Besides looking around for renovation contractors both at physical stores and via online, we also did window shop for tiles at a major and well-established tiles seller. The day, awkwardly, the security guard asked whether we had a contractor tagging to us. When we replied no, he immediately suggested us to meet one ID who is inside with her customers. Even though we were puzzled with his suggestion, we just went ahead with the flow and to cut story short, Miss Haryati was very approachable (even though she is in the midst of handling her customers) in handing us her name card. Within a day or two after the very brief meet-up and follow-up text messages, she and her partner, Miss Shaleen, came to our house for site visit and a day later forwarded us a proposed quotation with our given budget. Simply put, there are 3 things that place The Alchemists Design is in line with other well-established renovation contractors: 1. Transparency – There are no hidden costs/charges. Terms are spelt out correctly. No hard-selling. All works are informed to us before the contractors commence the works. Timeline of both toilets works were also given to us. We were also updated with a 3D photo of our dream toilets after we have selected our tiles and toilet accessories. 2. Assurance – Given the immediate and tight schedule, we were kept updated on the progress of the renovation via a group Whatsapp chat. While some minor hiccups are inevitable, both Haryati and Shaleen always ensured works were rectified to our satisfaction. Both of them also frequently make visits to our site to not only supervise the workers but also inspect the quality of the works. 3. Professionalism – These ladies are very young but both are was very dynamic, professional and responsive throughout the process. You will never have to worry about what is going on with your renovation. Never had a moment to worry regarding trust and confidence. They were warm, professional with even their workers and hardworking with great customer service. No regrets engaging The Alchemists Design for my house toilets renovation! Great job Haryati and Shaleen.

Before starting my renovation, I went to many different IDs and finally settled when I met Haryati from The Alchemists Design! Apart from the reasonable quotation that was given, we could definitely vibe well with her, a big plus point! She was very patient and gave us suggestions when we needed them. She was also very honest & transparent with us on the prices.

Timely updates were given and she was very detailed during the handover check. There were no major hiccups during my renovation journey and I am super grateful for that. I would definitely recommend Haryati to my family & friends, for their renovations!

My wife and I viewed a lot of contractors. What i like about Alchemists is the accessibility of their showroom, the price that was reasonable and the promptness of their quotation. Elly was the one that was assigned to us. She was quick to reply us and get back to us. With Elly’s help, we got the dream house that we envisioned. She was knowledgeable and understand our needs and concept and made it a reality. She advised us alot on the things we needed to get for the house so we wouldn’t spend unnecessarily. She was quick to rectify any problem at hand. We have no regrets choosing her! Thanks Elly and TAD!

A big thanks to our ID Elly & Sophia. When we first chanced upon Alchemists Design, we are impressed with their dark theme design as we wanted to do something similar for our home.

During our meet up, Elly & Sophia were patient with our enquiries as being first time owners, we had many questions. They guided us along and was not pushy throughout the discussion. We met several IDs and they were the only one who asked us to think through before confirming. We liked their service and attitude and they are consistent throughout the entire renovation. They are prompt in Their replies and updates us on the works that has been done for the day and keep us informed on the timeline that we can expect to move in.

We also love the design They proposed to us and their enthusiasm in helping us to select the materials and our furniture. Overall, our experience is great and we would definitely recommend Alchemists in a heartbeat. Great job and keep it up!

After seeing many IDs, we finally settled for The Alchemists Design. Got Jasmine Chua as our ID. She was patient and answered all our questions. Have seen her sending me design ideas at 3am at times. She advised us on what will best suit our taste. Though there were some hiccups, she rectified everything beautifully. We appreciate everything that Jasmine has done. Thank you Jasmine !!