Prior to this reno, we had a bad encounter with our previous reno 2 yrs ago. Pricing was not
transparent, work was compromised & id promised to come back to do touch up within the 1 yr
waranty bt did not act as promise. Before deciding to go with The Alchemist, ID Ivonne in particular,
we had put a small deposit with another ID. Bt again disappointed with the attitude of the ID, we
decided to forgo the deposit & took our leap of faith with Ivonne.

Even before committing with any deposit, Ivonne listened to our ideas and came up with the concrete
plan that works within our budget. She was open and easy going and is always there wif prompt
replies . Whenever problems arise, she’s quick to come up with contingent plans. Her proactiveness &
great service is very impressive. We would also like to thank Kawi the electrical cum “everything
that needed to be done” extraordinaire. He was there to the rescue when even the fridge person
refuse to take responsibility to push in our fridge into the fitted carpentry. It was a snug fit.

Thank you for the extras that u did , the installation of the 46kg hood , the drilling of accessories &
even the last min tracklights that we needed for the wardrobe area even after everything else was
completed. We love our house now. From an old ,needed of a much tlc kind of house to a vibrant
customised home just for our family. And within our budget!